Terms and conditions
These terms and conditions ("Terms", "Agreement") are an agreement between Bestroke OÜ ("Bestroke OÜ", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the https://www.bestrokecalligraphy.com website and any of its products or services (collectively, "Website" or "Services").
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.
When purchasing any of our products that involve the translation of given names into Chinese, we will make a translation based on our knowledge of Chinese as well as historical translations. Many English names can be translated into Chinese characters in multiple ways, and so if you already have a Chinese name, or want a specific translation, you should input the Chinese characters into the relevant box on the form when you place your order, or contact or via email. We reserve the right to make translations based on our good judgement. By placing an order you accept to these terms.
Chinese national holidays
Our products are made to order and shipped from China. From time to time Chinese national holidays may delay shipping by several days. And shipping around the annual Chinese Spring Festival may be delayed for up to two weeks. We will post visible reminders on our website homepage in the run-up Chinese national holidays, so that you are aware of any potential delays before you place an order. However, ultimately we take no responsibility for delays on your order due to Chinese national holidays.
Links to other websites
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.
Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
If you have any questions about this Agreement, please contact us.
This document was last updated on May 22, 2018
You can download a pdf version of this policy by clicking on the button below.